We handle the complexity of customs so you don't have to. Here's exactly how we work with you — from the first shipment to ongoing account management.
Four clear steps, every time. No surprises, no delays caused by missing documentation.
Send us your commercial invoice, packing list, and bill of lading by email or through our document portal. For recurring clients, we build a product profile so later shipments require even less effort from you.
Our broker reviews all documentation, assigns HS tariff codes, determines country of origin, evaluates FTA eligibility (CUSMA, CETA, CPTPP), and calculates applicable duty and tax. We catch issues before CBSA does.
We file ACI or PAPS electronically with CBSA before your shipment reaches the border. This means CBSA is ready to release your goods the moment the carrier arrives — no waiting in line for paperwork review.
Your goods are released by CBSA. We send you the entry details, confirmation of release, and any duty/tax statement. For CARM-enrolled clients, your monthly statement is reconciled and explained clearly.
Getting set up with us is fast — most new clients are ready to clear within 1–2 business days.
Call us at 604-764-7726 or submit a contact form. We'll have a quick call to understand your business, what you import (or export), and your typical shipment frequency.
We send a simple client setup form: your CRA Business Number, importer ID, contact details, and a Power of Attorney so we can file on your behalf.
Send us your docs when your shipment is booked — we handle everything from there. Your broker is available by phone or email throughout every shipment.
Get set up in 1–2 business days. Your first consultation is free.